An airline company operating in Kars decided to cancel its planned flights without stating a reason. This sudden decision caused a huge reaction among passengers who preferred the airline.
Passengers waiting at the airport were suddenly surprised by the information that their flight was cancelled. The cancellation of SXS9114 and SXS9115 flights, which belong to Sunexpress airline and were planned to take place on the Izmir-Kars and Kars-Izmir routes, created a great disappointment among the passengers who were not informed in advance.
Passengers who reacted to the cancellation of flights expressed their negative feelings towards the company. Passengers who had purchased their tickets months ago and were victimized stated that they would take the initiative to convey their problems to CİMER.
Following the protests, passengers leaving the airport in line with the warnings of the airport authorities demanded that their grievances be remedied. The negative impact of the airline’s sudden decision on passengers attracted attention as a situation that affected air travel plans.
