The privileges offered on the individual and corporate sides have become an integral part of customer satisfaction. Vodafone Red has provided approximately 502 million liras in additional contributions to its members in the last year. Vodafone Turkey Executive Vice President Meltem Bakiler Şahin stated that this figure will continue to increase.
Thanks to the “unlimited” applications offered to its customers by Vodafone Red in the last year, a total of 272 million GB of internet was used without paying any additional fees. Red customers also showed a 33% increase in sales made through digital channels. In addition, nearly 33 million liras were saved in 1 year with specially discounted tariffs for online.
Innovations have also been made in international usage tariffs. ‘All Inclusive Passport’ is now valid in 200 countries. In addition, the ‘Welcome Abroad Gift’, which will be automatically loaded to all postpaid customers, has begun to be offered.
Meltem Bakiler Şahin, who stated that artificial intelligence is used effectively in Vodafone Red services, announced that artificial intelligence-supported tariffs will be introduced in the coming period. The 6 countries that customers searched for the most were Germany, TRNC, France, Netherlands, Greece and Egypt, respectively, while it was stated that more than 245 thousand people benefited from the ‘All Inclusive Passport’ service.
